Faq
Get to know more about us
At Ruvi Store, we want you to love every piece you order. Each item goes through a 3-step quality check before it’s shipped — but if something feels off, we’re here to help!
• Once your order is shipped, it cannot be cancelled or refunded
• We don’t offer returns, only exchange in valid cases
• Please contact us within 1–3 days of delivery for any issue
• If you receive a wrong or defective product, we’ll replace it
• Package opening video is mandatory for any damage/defective exchange request
• You get a one-time size exchange per order
• A ₹150 shipping charge applies for all exchanges
• We will arrange a reverse pickup for your convenience
Once we receive your product, your exchange will be processed within 12–15 days
Ruvi Store focuses on providing high-quality, comfortable, and stylish kurtis designed for everyday wear as well as special occasions.
Orders are dispatched within 24–48 hours.
Orders placed on Saturday/Sunday will be shipped on Monday.
We ship all over India.
For bulk orders or special discounts, contact us for the best deals. Stay tuned for upcoming offers.
We’re always here for you! Reach out anytime for support or queries.